Responsive and accessible behavior
Check headings, reading order, contrast, labels, keyboard use, touch targets, image alternatives, text fit, and the important path on real viewport sizes.
Knowledge Base
These foundational answers cover the information, access, decisions, testing, and responsibilities that shape website, SEO, software, AI, and marketing-system projects.
Project foundations
The details vary by project, but the same categories appear repeatedly: audience, scope, source material, access, approvals, technical constraints, testing, measurement, and ownership.
Prepare the real offers, priority audiences, service area, current analytics, required pages, approved facts, brand assets, useful imagery, proof, technical access, compliance concerns, and the people responsible for review. Everything does not need to be polished, but unknowns should be visible.
Use named accounts and the minimum level of access each person needs. The business should retain ownership of the domain, hosting, analytics, search tools, forms, and critical third-party services. Shared administrator credentials create avoidable security and handoff problems.
Direct interviews, current service details, policies, customer questions, process explanations, approved claims, real examples, location context, credentials, and images are more useful than copying a competitor page. Specific source material creates specific writing.
Name the decision maker, subject-matter reviewers, legal or compliance reviewers when needed, the feedback format, and a realistic review window. Consolidated feedback tied to the agreed audience and scope prevents circular revision.
Launch readiness
Check headings, reading order, contrast, labels, keyboard use, touch targets, image alternatives, text fit, and the important path on real viewport sizes.
Test validation, confirmation, delivery, spam controls, consent, field meaning, mobile entry, internal ownership, and the response process after submission.
Review titles, descriptions, canonicals, indexing directives, status codes, sitemaps, internal links, structured data, and the page’s place in the architecture.
Confirm accounts, licenses, backups, restore expectations, maintenance, analytics, documentation, content responsibility, and the escalation path for an issue.
Measurement discipline
Identify the business or user question the metric is supposed to inform.
Document the platform, property, event, filter, attribution model, and known gaps.
Use comparable dates and account for seasonality, campaigns, outages, migrations, and market changes.
Separate correlation, contribution, and direct causation, then state what the data cannot establish.
After launch
Websites and connected tools change because software, browsers, platforms, offers, staff, policies, and customer questions change. Ownership should be visible even when the work is shared across an internal team and external partners.
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